Supervisor Airport Services with FlyDubai

Job Title: Supervisor Airport Services
Reports to: Airport Services Manager
Department: Airport Services

Purpose:

  • Provide leadership to handling Agents, Supervisors and others.
  • To achieve consistently high quality services to flydubai customers, in compliance with Standard Operating Procedures (SOP)
  • Support, motivate and mentor others, specifically new starters. Ensure ‘real time’ deployment of Dnata team members at designated area, and that they adhere to the Safety Policy and Security Standards of the Company

JOB ACCOUNTABILITIES LINKED TO OBJECTIVE AREAS (MAXIMUM OF 10)

  • Support, coach, develop and motivate all team members, and peers, to build morale and ensure excellent discipline and grooming standards. Be a Role Model for this.
  • Support Dnata in the achievement of their accountabilities ensuring that they are fully briefed/debriefed in relation to their provision of superior customer service, and maintenance of standards, as per the Standard Operating Procedures (SOP).
  • Display excellent motivational leadership, delegation and mentoring in-order to facilitate customer satisfaction. Strive with your team to avoid complaints and earn compliments. Be a Role Model for this.
  • Support the flydubai team by ensuring reviews are conducted, or contributed to, for team members in accordance with corporate standards and within the stipulated time limit. Establish Development Plans for frontline staff. Be a Role Model for this.
  • Encourage team members and peers to come-up with bright ideas and generate Service Improvement Feedback (SIF). Be a role model for this.
  • Give good customer service.
  • Examine and report operational problems such as delay etc.
  • Reply to queries from other stations, Handling Agents and Govt. Authorities
  • Report discrepancies in day to day activities and recommend solutions.
  • Check post-flight documents, telex, prepare reports and check sheet for accounting purposes.
  • Check and rectify errors by outstations
  • Maintain staff discipline and ensure they all comply with Company regulations.
  • Arrange extra manpower as and when necessary to handle delays or extra flights.
  • Provide cover for role above when operational requirements demand this i.e. ‘Act Up’
  • Keep current, and communicate to others, changes, processes and procedures/SOP’s

Baggage Services

  • Ensures that the passengers are assisted on arrival in a professional and timely manner for their mishandled baggage and that property irregularity reports are raised. This is achieved by informing the passengers later on by telephone or in person at regular intervals regarding the status of their missing bags.
  • Support the whole baggage arrivals process ie., Baggage stores, PIR counter , Call Centre & Delivery Counter ensuring that staff resources are efficiently deployed to meet peak demand. Measures the performance of the staff, reporting any shortfall in service to Dnata shift supervision. Encourages the Dnata team to comply with the company’s standard procedures so that a high level of service is delivered to the passengers.
  • Co-ordinates with Customer Affairs , flydubai Airport Services ( head Office & outstation ) and out- stations, Group Security and other Group departments, especially DNATA Airport Services concerning day to day problems and complaints pertaining to mishandled baggage, to ensure that solutions are found and implemented, in order to minimise flydubai’s financial expenditure relating to claims.
  • Approves interim relief payments within the established baggage compensation policy, handles all operational and administrative matters including petty cash float and the cost effective use of transport to deliver bags to their respective owners within UAE.
  • Ensures all unclaimed bags are updated in World Tracer System within 4 hours of the flight arrival and stored safely for delivery or dispatch against the claims following the security/customs regulations and procedures offlydubai.
  • Monitors primary baggage tracing ( first 10 days ) in world tracer and ensures that all baggage tracing action is thoroughly conducted before handing over files to CBTO ( Central Baggage Tracing Office ) for secondary tracing so that the passenger claims inconvenienced is minimised.
  • Highlights service and product flaws, adverse trends and arrival baggage (to baggage carousels) delivery performance, to Dnata baggage services manager so that service improvements can be initiated where required.

Transfer Baggage

  • Co-ordinate and monitors operational activities between different departments; flydubai and DN Baggage Services/DN Ramp Handling to ensure service delivery standards are met and appropriate action taken with regards to any abnormalities/discrepancies.
  • To ensure that staff resources are efficiently deployed to meet peak demands. Measure performance of the Dnata staff by recording their performance, weaknesses and achievements. Encourage them to comply with the company’s standard procedures so that a high level of service is delivered to the customers.
  • To identify system/operational/performance lapses in the service process and to work towards product improvement by highlighting/recommending corrective measures through the daily shift report to flydubai Management in order to maintain quality service to customers.
  • To act as flydubai station Representative on a shift basis interacting with all concerned departments to try and meet the specific requirements and to ensure that all operational issues are dealt with and resolved without major disruptions to the operations.
  • To monitor the baggage carousel and liaise with the Baggage Handling Systems team. This would involve monitoring baggage make-up units at the Departure hall with the aim of co-ordinating and ensuring efficient running of operations.
  • To liaise with Network Control Centre/Transfer Desk/GTL’s in case of disruptions/re-routings/improper K-Edits’ in order to ensure that the bags travel on the same flight along with the passengers in order to maintain quality service to customers.
  • Monitor aircraft stands and ensure proper equipment and manpower are provided by Dnata to perform proper handling as per laid down standards.
  • To provide operational management with reports of any/all irregularities faced during the shift and to prepare written reports for the administrative management where such has been identified as requiring follow-up.

MINIMUM QUALIFICATIONS/EXPERIENCE/KNOWLEDGE/SKILLS

  • O levels
  • Proficiency in spoken and written English. Command over spoken and written Arabic preferable
  • Evidence of behavioural skills outlined on SASA G6 Behavioural Contract
  • 5 years in customer service roles with at least 3 years in Airport Operations for a major airline or Dnata

CRITICAL COMPETENCIES (MAXIMUM OF 6)

  • Leadership
  • Problem Solving & Decision Making
  • Customer Service Orientation
  • Professionalism
  • Interpersonal Ability
  • Organising for Results

Apply Now >>>

91 Responses

  1. To whom it may concern
    the below application for your consideration

    Venelina Georgieva Shopova

    Personal data
    Nationality: Bulgarian
    Date of birth: 18/12/1977
    Marital status: single
    0508978893

    Career objective
    I would like to take this opportunity to apply for a possible position suitable to my qualifications and be a part of your esteem organization. I am looking for highly professional and a challenging career in a progressive, creative and dynamic organization where my skills, abilities and qualifications can be utilized and developed to their maximum potential for the best interests of the organization
    To direct business operations, employ good operational systems to advance working and the operational efficiencies. Like to give to the company through hard work, group guts and correlation building skills

    Experience
    Sep – 2006 till present
    Position: Airport Supervisor /EK Network Coordinator / Claims settlement -tracing
    Emirates Airline -Central Baggage Tracing Office-CBTO

    Responsibilities:
    Central Baggage Tracing Office

    • For the secondary tracing function, act as the single point of contact for all the stations in the network. Using system such as WORLDTRACER, WASLA, MACS, MARS, BRS, CRIS and OPERA will monitor all stations (including base station) & ensure they comply with the mishandled baggage tracing and handling procedures to maintain EK standards.
    • Demonstrates proactive recovery of the missing baggage by liaising with the outstations and Primary tracing units to comply with the agreed time standard. Also identifies the root cause for mishandled baggage in order to recover it and this will help decrease CASA claim costs to the organisation.
    • Through effective communication both written and verbal with EK customers, outstation Emirates staff, outstation GHA staff, other airlines, local authorities (such as Customs, Police) and other internal departments (such as Group Security, DNATA, lost and found . Investigation is carried out expeditiously resulting in locating the missing baggage less than or within the stipulated time frame without compromising the quality of work, thus resulting in saving financial loss to the organization
    • Track individually the unclaimed bags in the network and proactively ensure they are received at the headquarters (base station) as per agreed time standards and these bags received from outstations are contents checked by co-ordinating with Customs and Stores staff to maximise baggage recovery and save cost to the organisation
    • Monitor and investigate the scenario of each mishandled bag in the network, decide the station and/or Airline/s responsible for mishandled baggage and provide CASA the proof to recover the expenses incurred from Airlines involved.
    • Proactively monitor the network station baggage performance against the set target and provide advice for corrective action for improvement resulting in efficient baggage handling and enhanced customer service. As part of investigation identify any potential fraudulent cases and highlight to Group Security for their monitoring and correction.
    Acts as the last point of customer recovery and makes informed decision within the Airline liability using the appropriate conventions when a bag is declared lost. Evaluate the response from customer and recommend appropriate re-reimbursement/goodwill gestures in order to restore lost goodwill and ensure repeat business. Communicate clearly and in an empathetic manner to the passenger to explain our findings and win the customer confidence & avoid any legal implications or reflect unprofessionalism.

    Competencies:

    Customer Service Orientation Individual
    Initiative and Commitment to Achieve Individual
    Leadership Individual
    Interpersonal Ability Individual
    Organizing for Results Individual
    Professionalism Individual

    Training attended
    1. Be my guest
    2. I know what it takes
    3. I-contact
    4. Hygiene & Grooming
    5. Fire fighting
    6. Emirates Baggage Care-Level 1/2′/3
    7. Handling difficult customers
    8. Airport Call Center Agent
    9. Dangerous goods
    10. Skywards Top Level
    11. Aviation Security
    12. Airside Load Management
    13. Leadership Operational Readiness
    14. Fundamentals of Load Control
    15. Conflict resolution
    16. Air carrier access act
    17. Emergency planning

    Education
    School: Patriarch Eftimii – Diploma
    Place: Varna-Bulgaria
    Certificate: Primary & High scool-1995
    Bachelor of theater art-1996 visit university Bulgaria.

    Languages: English, Russian, Bulgarian, Macedonian
    Basic Arabic

    It is with great interest that I am forwarding my Resume for your consideration .My record of academic achievements and professional career history, demonstrates attributes that make me a valuable employee. My Resume is enclosed to provide you with details of my skills and accomplishments, but I am certain that a personal interview would more fully reveal my desire and ability to contribute to your organization
    Thank you for your time and consideration, and do not hesitate to contact me if you have any questions
    I look forward to talk to you soon.

  2. DEAR SIR,
    I PRESENTLY WORK FOR BRITISH AIRWAYS AT HEATHROW TERMINAL 3/5.
    MY TITLE IS SENIOR ARRIVALS SERVICE CO ORDINATOR.
    I HAVE 23 YEARS WORKING EXPERIENCE IN TICKETING/CALL CENTRE AND ENGINEERING AND PRESENTLY IN ARRIVALS FOR THE LAST 10 YEARS.
    DEALING WITH CLAIMS/MISSING BAGS/DAMAGED/SECONDARY TRACING/TELEXING/TRAINING/SERVICE RECOVERY.
    I AM A SPECIALIST IN MY FIELD.
    LOKING FOR A SENIOR SUPERVISOR/MANAGERS POSITION AND WILLING TO RELOACTE TO DUBAI/ABU DHABI.
    MY CONTACT NUMBER IS 00447903965027.

  3. In reference to the above mentioned vacancies, I would like to apply for the Airport Services Supervisor, Airport Services Manager as I have a detailed and vast knowledge of the particular field, I still am a current employee of Pakistan Air Force in AGE Operations Department. I surely look forward for a exciting new opportunity

  4. I NEED A JOB PL Z REPLY

  5. i currently work with emirates airlines. if there is a vacany pertaining to cabin crew or supervisor ground services, pls advise me

    aneesh
    050 4996381

  6. Dear Sir / Madam,

    I am writing to express my interest in applying for vacancies at your organization.

    Based in UAE, I am currently was employed as a Ramp Operation Team Leader at Dnata , reporting directly to Cargo, Operation Manager.

    I have a total of 10 years of full-time work experience in aviation/airline industry. I believe that the skills I have acquired in the course of my professional and educational experiences will be valuable assets for your organization and/or your clients.

    I would appreciate the opportunity to speak with a member of your recruiting team in due course. Thank you very much for your consideration.

    Sincerely,
    Joshua
    Dubai, UAE
    Tel: 971-55-9128764

  7. DEAR SIR/MADAM,
    I am a 25 year old kenyan citizen currently based in the U.A.E(DUBAI),i currently work form M.H ALSHAYA LLC,under STARBUCKS COFFEE BRAND as a cashier and a coffee barista.i am an honest,outgoing,cheerful,hardworking,responsible,resourceful,and a very driven and goal oriented individual.working at starbucks has enabled me acquire 2years customer service experience in the middle east enabling me to better understand their culture and know how to handle the different nationalities that i encounter on a daily basis and offer the best customer service experience to them while maintaining the standards and the rules and regulations of the company.i am currently seeking to join a company that stands for diversity,growth and proffesssionalism.i would hereby like to announce my interest in working for your company as an airport service agent.i am confident that my outgoing personality and drive for success will allow me to be a valuable addittion to your team if you give me the chance to prove it to you.i am looking foward to hearing from you soon with the promise that i will make your company proud that they gave me a chance.
    yours faithfully
    Miss Pamela Adhiambo Ojwang.

  8. Assalamaleykum ,
    My Name is WAQUARUL KHAN .
    I was travel by flydubai on 27-sep2011 from Lko to DMM via dubai . but out of my 3 baggages i received only 2 .
    one baggage is still not received .

    Tag# XH362465
    File Ref. DMMFZ10014

    Please send my Bag soon ..

  9. I would like to apply for a job vacancy in Airline customer services department.I have eleven and half years wealth of experience in airline/Airport ground handling service working for a major ground support company in Nairobi,and would be glad to be part of and participate in the growth of your esteemed company.I am currently in Dubai on husband residence sponsorship and would be glad to hear from you soon in the event that there is an opening.

    Regards
    Edith E A Ouma mrs

  10. DEAR SIR/MADAM,

    Being in emirates airlines(dnata) as Airside Team Leader baggage services gives me the approprient expertise you require for this position.My experiences vary from both check in /departure /ramp and even ULDs.I look forward to working with you company.

  11. hi
    sir i am salman khan.currently working in pakistan international air line as passenger service agent for last 3 year.sir i am expert in customer handling as well as i know very well how to work in pressure.i wish to join FLY DUBAI AIR LINES.so sir if you think i am a suitable person for you than please contact with me any time i am here in DUBAI till 20 September.
    regard.

  12. hi
    i am salman khan passenger service agent in pakistan international air line for last 3 year.sir i wish to jon fly dubai air line i am expert in passanger dealing and very well know about how to work in pressure.if you think i am suitable person for you than please contact with me any time i am here till 20 september.
    cell no.00971508720197.
    thanks.

  13. i have done diploma in airline travel and tourism managment professional fron UAE ( dubai )
    i would like to work with fly dubai ….

  14. Dear Sir/Madam,
    i apply mysely for the post fo Apt Supevisor,As i did MBA(avaition management).if u feel i m a suitable candidate for the same,please consider my nomination..
    my working exeperince in avaition sector is more then 8yrs..

    Regards
    Sunil Rehman
    09419136153(M)

  15. I have experience of 17 years in Airport service at RUH at present in india
    looking for suitable post cud not find site to place my c v pls adv brgds//shameem shamnel@gmail.com

  16. am akenyan well trained in hospitality and I would like to give my services to the guests of fly dubai. i have documented learning and experience.

    email. erick_bahati@yahoo.com
    00971551887535

  17. hi sir,
    my name is sayeed almas holding 4 yrs of experience in aviation industry as a commercial executive in international airport, hyderabad having knowledge in both the arrival and departure section and baggage services and having international experience with King Abdul Aziz International Airpor,Jeddaha.interested to work with fly dubai Airlines.please give me the apportunity to serve the airline .
    regards
    sayeed almas

  18. Rabbab Hashim
    Tel: 050 -7452117
    rabbab_hashim@hotmail.com

    Sir / Madam

    I have been working as an Administrative cum Counselor in Al Yousuf Electronics LLC., (LG Electronics) Customer Service for three years. And have been handled accounts as like petty cash on monthly basis, sale invoices on daily basis. I am currently on the look out of a more rewarding career which is reciprocally beneficial to the employer and myself. I hold a valid UAE Driving License and I am hardworking as well as result oriented person who constantly strives to keep myself posted in the industry.

    I seek an opportunity to work in your esteemed organization in a post, which can utilize my skills and knowledge. If you could consider my application positively, I assure my complete dedication to the organization.

    Yours Sincerely
    Rabbab Hashim

  19. I have 3 years experience in air india express as cabin crew.Now I would like to settle down in Dubai as supervisor airport services with fly dubai.Very much curious 2 do the job in ground handling.
    Expecting your reply.
    Thanking you.

  20. Position – supervisor airport services
    Dear Manager
    My name is Saleha Ansari & I am exploring a new opportunity to be part of a growing & evolving organization such as yours.
    My Career path allows me to position myself as a Confident team leader.
    I have worked in multi cultural environment; have excellent communication skills am proactive and posses the ability of working under pressure.

    Essentially my skill set covers the Aviation industry/ Medical & Health/ Training & Customer services.

    In my work life I have served with a) Europe’s no 1 Airline b) India’s National Carrier &
    c) 1 of the top 5 Rated Private hospitals in India ’s Commercial capital Mumbai
    Attached is my resume for your perusal
    Thank you,
    Saleha Ansari

  21. Dear Recruiter,

    I am introducing my profile to your consideration. Enclosed is my detailed resume for your perusal.
    Holding a Master’s qualification with Courses / Diplomas which make me a competitive candidate to serve the organization.
    Also, I have continental & Gulf experience serving under The Wafi Group of Companies Dubai &
    Al Salam Living City Abu Dhabi, during which, I developed my skills in big organization with excellent background in process improvement, HR, administration, documentations, application-requirement analysis and problem isolation.
    The key strengths that I can deliver to the organization is that, I am always willing to learn new things and contribute significantly in achieving business excellence & serving customers professionally.
    I am currently on employment visa.

    Thanking you and looking forward for my inclusion in your short listing process.
    Sincerely,

    Zohaib Azhar

    Mobile: +971-50-4609506 . UAE
    E-mail: zohaib.azhar@live.com
    http://zohaibcv.blogspot.com/
    Or See Attachment.

  22. Hi & Regards,
    I am seeking to join Fly dubai for the position of an airport agent supervisor.

    Experience: 3 years of Airline airport customer service check-in ,gates,ticketing & Load controll in several airlines.
    system knowledge of Amadeus,
    Gaton & Dmax.

    I personally aim to work in a motivated family,so if you think i found the right place please let me know so that i send you the full cv.

    Maysam Halawi.

    Maysam.halawi@yahoo.com

  23.                     Sadiq Ali Mukhtar Allawat                 
     
                         Phone: 99655679, GSM c/o 968-99314131/99340036 FAX 24788474
    E-mail: sadiq_ai@hotmail.com/ sadiq_ai@yahoo.com

    Address: P.O.Box 2179, Ruwi _ 112, Sultanate of Oman

    Insightful executive with balances experience in Sales and Management
    Career Objective:
    To secure a challenging position where I can get an opportunity to utilize my skills to enhance the growth of the organization.
     
    Education Qualification :
    Passed Higher Secondary Certificate examinations

    Languages known: Written and Spoken Arabic and English

    Courses attended: English and Arabic typing high grade
     
    Working Experience :
    1. Jun2006 Till Date: Emirates Airline (G.S.A) – Muscat 
    Designation:   Reservations and Ticketing Counter Sales Officer
    Job Responsibilities
    * Maintain all operational aspects, which include no show actions, complaint         handling, refunds, pre and post departure issues, supplier communications, PTA,
     
    * Delivering product and service quality to the highest level inorder to provide a seamless  service to the customer.
     
    * To ensure that the department is well versed with all is requirements as well as with the company’s quality policy. Using initiative to continually recommend improvements to overall operations.
     
    2. Aug 2003 – Aug 2004: Royal Jordanian Airline
    Designation: Reservations and Ticketing Counter Sales Officer
    Job Responsibilities
    * Actively investigate lost sales opportunities, evaluate monthly
    passenger/gross sales per agency and take collective and corrective measures to sustain and increase market share.
     
    Creatively translate market potential into business through effective planning , focused sales and presentations as per the agreed action plan
     
     
    3. JAN 2003 – 01JUN 2003: M/s Capital Polyclinic, Ruwi
     
    Designation: Branch In charge
    Job Responsibilities
    Supervising the Accountant and Billing, Sales & Marketing, Contracts Co-or dination, Public Relations.
     
    4. 2002 JUN 2003 JUL :M/s Al Balagha Institute - Ruwi  
     
    Designation: Admin – In – charge
    Job Responsibilities
    Assistant in Admin Dept , actively supervied the Accountin the Billing system, Public relations. Customer Docunmentation.
    To ensure that all staff are familiar with the company policies and processes.
    To supervise and train all staff .
     
    Computer Skills
    Windows, Word, Excel and Power point
    VB & SQ L Server, DBMS : FoxPro
    Hardware and Software maintenance
    Special Skills:
     
    1. Extensive customer service background
     
    2. Hard working, detail oriented, able to multi-task
     
    3. Outstanding training, leadership, communication and presentation skills
     
    4. Able to learn and apply quickly and effectively
     
    5. Team work
     
    6. Excellent communications skills
     
    7. Good at Market monitoring
     
    Extra Curriculum:  
    Reading, Net Surfing for information’s on IT, Marketing, Training skills and football.
     
     
     
     
     
     
     
     
     
     
     

  24. Curriculum Vitae

    Roni Chowdhury
    22/B Hemsen lane
    Chittagong, Bangladesh.
    Contact # 88 01715 427488
    E-mail : ronihem@live.com

    Seeking a challenging position with a progressive company where my skills and experience will be utilized to our mutual benefit.

    • I had been working at Saraf Shipping Agency. “Correspondent – Documentation”.
    • I had been working at GMG Airlines Ltd as a Sr.Sales/Traffic Officer from December 2005 to Mar’09.
    • Now I have been working with Oman Air as Customer Service Agent.

    As an enthusiastic & energetic person I have every choice to work for any type of Challenging work with full confident in any reputed company.

    Check in travel documents i.e passport visa etc, seat allocation, baggage accounting, Ramp Handling, Loading Unloading and Boarding, escort to and from the aircraft, lost or damaged property and providing assistance to special need passengers, ie; disabled, unaccompanied minors and the elderly.

    Most Recent : Masters
    Major : English
    Year of Passing : 2004.
    University : National University Gazipur, Dhaka
    Grade/Class : Third Class

    Most Recent : Bachelor Of Arts (Hons)
    Major : English
    Year of Passing : 2003.
    University : National University Gazipur, Dhaka
    Grade/Class : Third Class

    Next Recent : Higher Secondary Certificate(H.S.C)
    Result : 2nd Division.
    Group : Commerce.
    Year of Passing : 1999.
    College : Chittagong Govt City College
    Board : Chittagong.

    Next Recent : Secondary School Certificate (S.S.C)
    Result : 2nd Division.
    Group : Science.
    Year of passing : 1996.
    School : Chittagong Municipal Model High School
    Board : Chittagong.

    Service & I : From 11 Dec’05 to 15 Dec’05 at Civil Aviation Training Centre, Dhaka under GMG Air Lines.

    Ground Service Handling : From 16Dec’05 to 21 Dec’05 at Civil Aviation Training Centre, Dhaka under GMG Air Lines.

    Ticketing & Reservation : From 22 Dec’05 to 28 Dec’05 at Jahanara House, Banani, Dhaka under GMG air Lines.

    Weight & Balance : From 10 Jun’06 to 22 Jun’06 at Jahanara House, Banani, Dhaka under GMG Air Lines Ltd. and gained Trim License on Dash 8-100 & 300 Series Aircraft.

    From 17th September’06 to 21st September’06 at Jahanara House, Banani, Dhaka under GMG Air Lines Ltd. and gained Trim License on Boeing MD82 & MD83 Aircrafts.

    DGR : From 16 Jun’08 to 20 Jun’08 at Jahanara House, Banani under GMG Airlines Ltd.

    MPD (Multi Purpose Documents) : From 18 Jul’08 to 19 Jul’08 at Shah Amanat International Airport under GMG Airlines LTD.

    Achievement : I have received The Certificate of The Document Fraud Course from Boarder & Immigration Agency Presented by The United Kingdom Airline Liaison Officer on 09 Jan’08.

    Sabre : From 09 Jan’10 to 11 Jan’10 at Peninsula Hotel ltd under Oman Air.

    Father’s Name : Sudhaker chowdhury
    Mother’s Name : Chinmoyee Chowdhury
    Date of Birth : 25.06.81.
    Place of Birth : Chittagong, Bangladesh
    Passport Number : Q 0596148
    Nationality : Bangladeshi by Birth
    Marital Status : Single
    Religion : Buddhist.
    Language : Bangli & English (Spoken & Written) Hindi (Spoken)
    Residence Address : 22 / B Hemsenlane, Chittagong, Bangladesh.

    • Windows 98, 2000 Professional & XP
    • Microsoft Office (Word, Excel, Power Point)
    • Browsing & E – mail

    (Roni Chowdhury)

  25. Dear Sir,I here wish to take the oppotunaty to apply for a ground handeling aircraft team leader.I have been active in aircraft movement up till now for the past eight years at O R Tambo Int. Airport.I am currently running the nighshift opporation as teamleader for the past three years,my job consists as follows,supervising the afternoon shift.Im a strong leader,good decision maker,have a radio (ATC) licence,do reparks(from bay to bay and from and to the hangers.Looking forward to join your team and giving my exerties to your airline.hoping to hear from uoy soon,thanking you.Mr C.D.Ryan

  26. thank you

  27. dera sir
    i would like to inform that im looking for another job with big company same y special it was a lot of experience for this carrier cabin craw fly or landing inside airport behind counter or supervisor floor these experience give my ability to deal a wide category of our middle east area . I want like to apply for the airport service supervisor or cabinet craw
    Education: – I was graduation hotel & tourism institute of Cairo Egypt 5 years my email its ( ahmadsonbol@hotmail.com
    i work in this carrier more than 14 years in service & hospitality in hotels/ restaurants/ coffee shops/ concierge / receptionist / public relation with customer
    I start from begging 1996 until now / I m in Dubai from 2003 until now
    Date of birth day 27/03/1978
    my mobil its 00971508495316
    land tel 00971043399595

  28. dera sir
    i would like to inform that im looking for another job with big company same y special it was a lot of experience for this carrier cabin craw fly or landing inside airport behind counter or supervisor floor these experience give my ability to deal a wide category of our middle east area . I want like to apply for the airport service supervisor or cabinet craw
    Education: – I was graduation hotel & tourism institute of Cairo Egypt 5 years my email its ( ahmadsonbol@hotmail.com
    i work in this carrier more than 14 years in service & hospitality in hotels/ restaurants/ coffee shops/ concierge / receptionist / public relation with customer
    I start from begging 1996 until now / I m in Dubai from 2003 until now
    Date of birth day 27/03/1978

  29. dera sir
    i would like to inform that im looking for another job with big company same y special it was a lot of experience for this carrier cabin craw fly or landing inside airport behind counter or supervisor floor these experience give my ability to deal a wide category of our middle east area . I want like to apply for the airport service supervisor or cabinet craw
    Education: – I was graduation hotel & tourism institute of Cairo Egypt 5 years my email its ( ahmadsonbol@hotmail.com

  30. I would like to inform that im looking for another job with big company same y special it was a lot of experience for this carrier cabin craw fly or landing inside airport behind counter or supervisor floor these experience give my ability to deal a wide category of our middle east area . I want like to apply for the airport service supervisor or cabinet craw
    Education: – I was graduation hotel & tourism institute of Cairo Egypt 5 years

  31. dera sir
    i would like to inform that im looking for another job with big company same y special it was a lot of experience for this carrier cabin craw fly or landing inside airport behind counter or supervisor floor these experience give my ability to deal a wide category of our middle east area . I want like to apply for the airport service supervisor or cabinet craw
    Education: – I was graduation hotel & tourism institute of Cairo Egypt 5 years

  32. Hi, can I apply my CV personaly since I’ve alredy submeted many times online and there was no reply. Thank you.

  33. Dear sir/madam

    It is a honour and pleasure to apply to your great company as I wished my whole life to work in any travel agency.

    Im graduated from Frensh University as ESSEC for Commerce International Degree with 10 years experience between advertising to Fashion companies and the last 3 years in Emirates NBD bank authorization & help desk department.

    I do speak Arabic, English and Frensh.

    Do not hesitate to call me if any good position is available, my mobile number is 0502797478.

    Regards,
    Dorra B Abdelghaffar

  34. I would like to apply for a suitable post
    I have done Masters in electronics and two years of experience

  35. good day,the name is clement ryan,i’m working for menzies aviation as a aircraft movement teamleader for the past three and a half years.i am duing nightshift over two years,running the whole aircraft movements during the night and making all neccesary dissisions to get all late aircrafts to taxi on schedule as time is verry important in the aviation ind.able to prepare the everyday departure roster,roster tug drivers to the correct flight wiht correct equipent before departure of flights.have a license to communicte with atc to do reparks of aircrafts and do hanger reparks.know how to communicate and work with clients,as ewll as management and co workers.user friendly and know the followig tugs;;;;;;;;;; all schofts up to schoft 500.the tld range towbarless up to the tlx 500 for the airbus 340 800.even know how to opp.the towbarless menually if in time of need. Personel Skills;work as a teamleader in aircraft movement. Hoping to join fly dubai and to use all the experience i received at O R Tambo in your service.Thaning you.

  36. i have expirience in customer serivise morethan 9years, am a senior airport agent at with DAALLO airline almmost 5 yearsn.i have expiriense at all areas at arrivals, as PIR counter,FWD, closed files stores creating OHDS including tag less bags ,contens updating, tracing arrivals, call center,currently i am alocated in CBTO morethan 2year,i have a greate expiriense in customer servise as well important tranigs as dangerouse goods,eat and educate,grooming standarts etc,i would like to applay for the above job,becouse i trust that i can work closely with the managment,i know the standarts and procedures on dayli bases at the airport

  37. I have been working with airline industry for more than 8 years at present as a Work Place Coach.

    I tried to apply as Supervisor for Airport Services ( above post ) on line to upload my resume. The vacancy was for Opertions Controller.

    Please advice me up to when and where can I send my resume.

    Thank you

  38. Hi sir i am working as traffic assistant and check inn staff with kuwait airways in pakistan from last 5 years.

    i am on husbands sponsorship in uae now a days on residence visa pls give me chance as i have good command over my work and air port oprations with airline industry.

    thanks

    NAZIA TARIQ 00971554487168 & 0561243103

  39. Dear Sod

    With reference to the post of Supervisor Airport Services i am pleased to attach my CV below for the above mentioned job as i am currenrtly employed with the 5 star airline – Kingfisher Airlines and would like to join the Fly Dubai family .

    Regards,
    Cressida Cabral.

    RESUME

    Name: MS. CRESSIDA CABRAL

    Address: Opp. State Bank of India,

    Dona – Paula,

    Ilhas-Goa, India.

    403001.

    E-mail: cressi4u@yahoo.co.in

    Tel No.: 0832- 2453872

    Mobile No.: +919767891320

    Date of Birth: 07th November 1987

    Nationality: Indian

    Marital Status: Single

    Resume
    Objective:

    Working with a Professional attitude in the Airline Industry

    as Ground Staff for Check-in and Ticketing

    at Airport, and or at Airline Reservation Counter,

    and or Airport Operations.

    Educational Qualification:

    Year of Passing Qualification Institute
    2007-2008 T.Y. B.Com. Degree Goa University
    2006-2007 S.Y. B.Com. S.S. Dempo
    College Of
    Commerce
    And Economics
    2005-2006 F.Y. B.Com. S.S. Dempo
    College Of
    Commerce And
    Economics

    Extras:

    Year Course Institute
    2008 Advance Diploma
    in Aviation Managemen Trade Wings,
    Institute of
    Management, Goa.

    Work Experience:
    • 2008-2009: On the job training at Air India.

    • 2009-2010 : Currently working as

    a Guest Services Agent for Kingfisher

    Airlines at Dabolim Airport, Goa.

    Skills: Energetic, Hardworking, Innovative and

    Responsible personality.

    Languages:
     English- Fluent

     Hindi- Fluent

     Konkani – Fluent
    (Regional Language)

    Interests:
     Traveling

     Interacting

     Net-surfing

     Painting

    Additional Information:

    These qualities along with trustworthy, hardworking
    and dedicated character would make me ideally suited for the Travel Industry.

  40. sir
    I have 05 year experience in airport field handling Passenger,Cargo and Ramp.I am familiar with check-in,service control,baggage make-up,baggage break-up,boarding,cargo documentation,cargo build-up,cargo break-up,ramp handling etc.
    i would like to join in your firm .

    phone: 050 1155920
    email: hashiqpa@gmail.com

  41. Hi, I was working from 1996 till 2007 as assitant General Manager, General Manager, Regional Manager of one of the leading airlene’s flying to UAE. I’m Holding University Degree and Aviation Academy Diploma ( 5 years education). I would like to applay to a mentioned position ur any other position to contribute my knowlege and experience. I was born in 1960. Thank you.

  42. Afomia Mergia Bedada

    Dubai – U.A.E
    00971-05059 03 286
    afomi77@yahoo.com
    Female / Ethiopian
    Supervisor

    I desire to join as Supervisor in Company that has vision for growth and advancement. In the long term, I aim to reach Middle Management level and further my growth with your team that will contribute to the company’s advancement.

    High School Graduate Sep 2003
    Diploma in Computer Applications 2004
    Diploma in Journalism: ISA Journalism & Modeling Institute 2004
    Advance Certificate in Advance Building Construction –
    Misrak Technical & Vocational School Sep 2005

    Efficient in Microsoft Word, Excel, PowerPoint, Internet Explorer
    Fluent and proficient in English
    Establish courtesy and professionalism at the workplace
    Excellence in customer care services
    Computer literate such as Microsoft Office Programs
    Goal oriented, outgoing and with positive motivation in life
    Team player, able to work in collaborative setting
    Trustworthy and very systematic in handling people and job assignments and practicing leadership skills
    Has the ability to effectively interact in both oral and written strong communication
    Willing to undergo training and learn new trends and system implemented

    Alshaya L.L.C 2009
    Dubai – UAE
    Sales associate

    M.H Alshaya Co (L.L.C) NO DATE – FEB 1/ 2010- Present
    Location Emirate Dubai
    Position Head Cashier ( Admin)

    • Responsible for expanding sales in a designated territory and providing continuing service to general and specialty clients.
    • Responsible for increasing and maintaining market share for company products/services within a designated territory.
    • Keep developing an understanding of the issues and opportunities unique to each territory and communicating that to colleagues within the company.
    • Responsible for coordinating samples and promotional materials to maximize sales within company, regulatory, and ethical guidelines.
    • Accountable for all products’ samples and associated materials in accordance with company standards and guidelines.
    • Responsible for planning and organizing each day’s itinerary and associated meeting plans.
    • Attend and participate in conventions, special company-sponsored functions, field programs in other territories around the country, and company meetings and training programs
    • Achieve sales targets and goals set by the sales manager.
    • Generate and qualify sales leads to non-company customers by telephone canvassing, generation and follow-up of mail shots and cold calling
    • Assist in product demonstrations as required
    • Generate new customer accounts and develop existing business.
    • Proactively develop and maintain a high level and value of business activity within the area.
    • Day-to-day responsibilities for managing customer account enquiries, orders, and queries.
    • Undertake a proactive approach to attract potential new accounts with the area.
    • Secure, retain and develop new business, which will be target driven.
    • Increase and maintain the turnover of existing customer accounts.
    • Build a close working relationship with the Sales Manager and his/her designated assistant.
    • Undertake regular visits to meet with potential as well as existing customer.
    • Undertake new and additional responsibilities as and when required.
    • Acting as a contact between a company and its existing and potential markets.
    • Gathering market and customer information;
    • Negotiating variations in price, delivery and specifications with managers.
    • Advising on forthcoming product/services developments and discussing special promotions.

    Fluent in English & Ethiopian (Speaking & Writing)

    Date of Birth : Jun 1985
    Gender : Female
    Nationality : Ethiopian
    Marital status : Single
    Visa Status : Residence transferable

    Available on request

  43. i would like to work for fly dubai and im interesssed to join to fly dubai.so how and where i can send my cv.im waiting for joing and this is my mobile number:00971502454484.thanks

  44. Dear Sir, Madam
    I`m pleased to inform you that i`m interested to work as a cabin crew team and Ground Staff with fly dubai, i have been working as Senior Marketing Exective and Maintained high Qulity Department and Handling customer services.
    almost i have 4year 7month Experence and i hope to join flydubi airlines and serve yours and i will be happy if u answer me .I am palaning to come to Dubai next week for Job in visite visa. Do u have any opening in flydubai just contact me.
    thanks
    Best Regards
    Syed Imamdeen
    syedimamdeen@yahoo.in
    0508483567
    post Box- 29857
    Ras Al Khaimah

  45. Dear Sir, Madam
    I`m pleased to inform you that i`m interested to work as a cabin crew team and Ground Staff with fly dubai, i have been working as Senior Marketing Exective and Maintained high Qulity Department and Handling customer services.
    almost i have 4year 7month Experence and i hope to join flydubi airlines and serve yours and i will be happy if u answer me .I am palaning to come to Dubai next week for Job in visite visa. Do u have any opening in flydubai just contact me.
    thanks
    Best Regards
    Syed Imamdeen
    syedimamdeen@yahoo.in
    0508483567

  46. Dear HR.Mangment

    Kindly find attached my CV in an endeavor to obtain a position that would enrich my professional career in line with my experience, abilities and qualifications, I would like to submit my candidature for suitable post in your esteemed organization.

    I believe it can provide accelerated addition in terms of work exposure and in return, I’m confident of contribution significantly to the organization.

    Please find enclosed my Curriculum Vitae for favorable consideration. Kindly consider my profile and give me an opportunity to be a part of your fine team.

    Thank you on advance for your time.

    Lama Mohammed
    050/4852150

  47. I am still working with Abu Dhabi Airport Services as a team leader .
    Worked with Delma Island airport as Duty Officer

  48. Dear Sir,
    I’m a holder of a bachelor degree in airlines and travel studies,i used to work in customer service for 10 years us Asst Manager .

  49. Good Evening,
    Do you have any vacancy for Supervisor Airport Services? I would like to apply if any vacancy is open.
    hope for your reply.
    Thank You.

  50. Over Seven Years of Airlines as well as Hospitality Industry Experience which emphasis in Customer Service , Basic Load Control , Flight Control , Check in Counter and Boarding Gate Supervision ,Cargo and Baggage Handling , Flight Arrival and Departure Co – Ordination ,Ramp Handling, Ticketing , Team Building , Client Management, Passenger Facilitation , Crucial Management in Delays, Release of the Flight , Public Relation , Administration DNB Facilitation , Tour Operation ,VIP and Special Handling Management, Guest Relationship ,Sales Management and Hospitality Management etc. Willing to relocate if need be any where in the world if selected .Worked in a highly stressful environment for Airlines like Air India , Air India Express , Jet Airways and Qatar Airways. Excellent Communication Skills and Active Team Player.

  51. Dear Sir,

    I am seeking a position that offers challenging career opportunities. I have several experiences that relates to customer relations, guest services, secretarial and administration.

    I am a graduate of Computer Secretarial course at the Cora Doloroso Career Centre, Manila, Philippines. I am well experienced and have received computer training using different software such as Microsoft Windows, Microsoft Office Word, Microsoft Office Excel, Fidelio 7.13, Prologic, Oryx and etc.

    I would like to highlight the following skills that I believe would be valuable to your organization:

    • INTER PERSONAL – developed through working in a team environment in my job and previous work experiences.
    • CUSTOMER SERVICE – developed through several positions held different companies and different departments.
    • PROFESSIONALISM – acquired and developed while working with companies maintaining a professional attitude and appearance to achieve and maintain a high quality of professional services.

    I am a very enthusiastic person with a very positive attitude, highly self motivated, dedicated and able to provide exceptionally professional assistance without direct supervision. I have the discipline to take on a challenging assignment efficiently and confidently for your satisfaction.

    Thanking and looking forward for your positive response.

  52. Respected Sir/madam,
    I like to apply for supervisor airport services as i had done ground staff course and had done 6 month intership as well as i am working for celibi nas ground staff handling company for past 6 month in india.
    I am 22 years old and very hard working. I am very punctual with my proffesion. plz let me know where should i apply .
    thank u
    waiting for ur reply.
    e-mail id: assadi.mehdi@yahoo.com

  53. Sir / Madam
    This is an application for the job oppertunity you have in Fly Dubai, I am very much interested to work with a boomig Airlines Company in middle east. As far as my experince is concerned I am working in customer service and in hospitality service from last 9 years in Dubai. And work with in the Air Port and have most of the airport rules and regulation although I am not working for DCA.
    Since I can not explain all my ability and experince on this site. Hoping for the oppertunity from your side .
    For your referance I have dropped my C/V hard copy in Terminal -2 Fly Dubai Ticketing desk.

    Name Sanjay Shrestha
    Nationality Nepali
    contact No- 050-7151073, 0557237354.

  54. Willing to be a part of Cabin crew team with Flydubai, right now am working as a Hyatt representative at the Airport in Dubai. So please let me know if there is any vacancies for Cabin crew, Thank you in advance.

    Regards
    Mohamed

    0502575104
    benhadou2006@hotmail.com

  55. Willing to be a part of Cabin crew team with Flydubai, right now am working as a Hyatt representative at the Airport in Dubai. So please let me know if there is any vacancies for Cabin crew, Thank you in advance.

    Regards
    Mohamed
    0502575104
    benhadou2006@hotmail.com

  56. I believe that my strong airline experience and knowledge in aviation will make me a very likable candidate to be part of your highly acclaimed team. The key strengths that I possess for success in this field include:

    * I have successfully completed vital trainings concerning airline industry as shown in my attached cv
    * I strive for continued excellence
    * I am a problem solver and a decision maker especially in an exceptional situation
    * I can easily adapt to new ideas, environment, and learn new techniques to excel more

    With my experiences in airline and aviation industry, I have a full understanding in the cycle of customer services and to be a good service to the entire team as well for there are two kinds of clients to deal with the external and internal. I believe these are very vital to be aware about for it builds up the kind of team which the company’s fragments composed of. I am a fast learner and eager to learn more if given a chance and i surely will not let you down.

  57. RESUME

    NAME : CHRISTOPHER MATHEWS

    ADDRESS : 24, KEVNI, EVEREST ROAD,
    AMBOLI ANDHERI,
    MUMBAI – 400 058, INDIA.

    MOB. NO. : 9833941885

    e-mail : cmathews85@gmail.com

    Date of birth : 26th October 1958.

    Passport details : No. H3918420 . Dt. Of issue 06.02.2009
    Dt. of expiry 05.02.2019

    Qualification : S.S.C. Passed in the year 1978.

    : NCTVT 2 years from St. Francis ITI 1979 to
    1981 as MOTOR MECHANIC.

    : Apprentice at Indian Airlines 1981-82 one year.

    : Joined Air India as operator on 30.12.1983.

    : Apron Supervisor from 19.09.1997.

    : Asst. Manager from 01.04.2009 up to date.

    : During my term I have been trained for
    Ramp Safety, Dangerous Goods, Manual Load
    sheet .
    : Ramp equipment operations and flight
    handling.

    Achievements Merit award for the best worker in the year
    2003-2004.
    Good show performance from GVK Mumbai
    Airport 2009.

    Best flight handling from Syrian Airways.
    Well known by all airlines representatives.

    Cont 2

    Present knowledge :

    Flight handling of all aircrafts

    VVIP Flight Handling

    House keeping record etc

    Equipments operations during the
    flight
    Handling.

    Push back on all aircrafts ,maindeck
    loading
    Languages :
    English, Hindi, Marathi, (French Basic)

    Regards

    C.Mathews
    Asst. Manager(Ramp)
    Air India (India, Mumbai)

  58. Ch.Khurram Manzoor

    OBJECTIVE:
    Learning to become an active participant in the industry with a prestigious professional organization, focusing on customer satisfaction, processes improvements and effective management to add value to the organization and to myself.

    EDUCATIONAL QUALIFICATIONS:
    ·Bachelor in Commerce from Karachi Shind, Pakistan
    Additional Qualification.:
    ·One- year Diploma in Elementary Hotel Management(Pithm)One- year training Programmer from Carlton Hotel, Karachi Pakistan
    ·Six-month Diploma in Computer Graphics
    ·Six- month English languages course (PACC. Karachi)
    Diploma in Ms-Office 97/98/2000(MS Word/ PowerPoint. Internet)
    Work Experience in UAE.
    Presently working in Cox and Kings Tour Dubai as a Travel and Tour Co-coordinator
    & Operation Executive

    Worked in High Land Hotel Dubai as a Asst Front Office Manger
    From May 2004 till 16 March 2008

    ·Worked in Seashell Inn Hotel Dubai as a Front Office Assistant (FOA)
    From 18 Jan 2004 till 31 APRIL 2004.
    Worked Experience in Pakistan:
    ·Worked for Carlton Hotel Karachi Pakistan as a Guest Service Agent (G.S.A)
    From Feb 2002 – Nov 2002.
    ·Worked for Café Zuke Restaurant as a Cashier from Sept 2001 Dec 2001.
    Languages Known:
    Written/Spoken: English & Urdu,
    Business Skill:
    ·Have good product Knowledge
    ·Practices sales Techniques
    ·Knowledge of Fidelio system
    ·Work with Limited Support
    ·Follow company Policies and Create Procedure Awareness in other staff
    JOB DESCRIPTION:
    ·Guest- Check- In and Registration.
    ·Guest- Check- Out verification of Account.
    ·Attending all the incoming calls and transferring it to the guest rooms or to the concerned departments.
    ·Oversaw travel groups and managed each passenger’s payment roster, air travel, insurance type, and dining preference, accommodation and transport arrangements.
    ·Was present on site during the construction and production of all related events to insure the quality of the pre-designed event.
    ·Preparing Report and statistics for Management.
    ·Well Developed Client Service and Administrative Skill.
    ·Check the all voucher at the check in time specially DSO and STPC & get authorization if required Ensuring always that the guests get the rooms as per their expectations.
    ·Taking messages when the concerned person is not available and passing it on to them accordingly.
    ·Maintain awareness about guest profiles through the inn front system in use guest history.
    ·Records all instances of refused Business, with reason of refusal.
    ·Regularly checks the reception is organized and operating in an efficient standard and checklist are completed and forwarded to frontline Manager.
    ·Promotes the hotels outlets and special features at all times.
    ·Keeping records of competitor’s rates and occupancy levels.
    Accurately administrate tors front desk clerical systems and procedures.
    ·Handling guest Complaints.
    ·High level of Integrity, responsibility & motivation & the ability to work effectively as a team member.
    ·Made travel arrangements for FITs and groups, and MICE travelers arriving into Dubai from all parts of the world
    ·Organized various events for incentive groups, for e.g. customized desert safaris with falcon shows, sunset bar, belly dancers, theatre tickets, dhow cruises etc
    ·Ensured that visa, transfer arrangements and hotel accommodation are up to the standards in order to attain maximum customer satisfaction
    ·Prepared proposals as per the client’s requirements and presented direct costs budget for each event/booking in coordination with the agent.
    ·
    Track Record:
    ·Very successful with Colleagues Management
    ·Customer/Client Relation has been excellent Successful
    Personal Details:
    Date pf Birth Mar’ 17th 1981
    Marital Status Married
    Sex Male
    Nationality Pakistani
    Religion Islam
    Postal Address PO.BOX 31126 Dubai UAE
    Permanent Address A-483 Gulistan-e-jour Block 7
    University road Karachi, Pakistan
    Mobile In Uae 00971558323143
    Mobile In Pak 0092213002186544
    Driving License Valid U-A-E Driving license
    Email gulistane4839@hotmail.com
    aromadxb2007@yahoo.com
    REFERENCE

    Azim Manzoor: 0507182045

  59. My name is Khurram Manzoor I have 5 year hotel and 2 year Travel and Tour Expernice iam Working In dubai well known Tour Agency. Iam Look after All FIT and Group Iam Tour Manger and Operation Exective , I know All Operatin works and as wel customer service. i hope you give me chance in your airline ,
    Thank”s
    Khurram Manzoor

  60. UAE

    DEAR SIR,
    Sub: APPLICATION FOR THE POST OF TRAFFICE OFFICER

    SIR I CAME TO UNDERSTAND THAT THERE IS EXISTING VACANCY IN YOUR
    PRESTIGIOUS ORGANISATION SIR I ALREADY WORKED IN SPEEDWINGS AVIATION ACADEMY AS FACULTY AND PRESENTLY WORKING AT BANGALORE INTERNATION AIRPORT AS WARE HOUSE SUPERVISOR IN MENZIES AVIATION FOR LAST 18 MONTHS.

    PLEASE VIEW MY QUALIFICATION AND WORK EXPERIENCE SO AS TO
    CONSIDER MY ELIGIBILTY TO BE A PART OF YOUR ORGANIZATION
    I SHALL BE A GRATEFUL IF YOU GIVE ME CHANCE TO WORK WITH YOUR
    ORGANIZATION I ASSURE YOU OF MY COMPLETE DEVOTION TO WORK AND
    HONESTY AT ALL LEVELS

    I HERE BY ATTACHING MY RESUME FOR YOUR KIND PERUSAL.

    EXPECTING A POSITIVE REPLY

    THANKING YOU

    YOURS FAITHFULLY

    RATIN RAVAL

  61. Dear Sir /Madam,
    I would like to apply as im looking forward to work in a professionaI enviroment that provides continual personal and intellectual challenge through creative problem solving. I have worked under Abudhabi Airport Catering and Duty free in the international airport for 4 years as Customer Service agent and Office Coordinator(Golden Class ).
    Additional Information-
    *Nationality-Nepali
    *Language -English,Hindi,Urdu,Nepali
    *Graduate in Travel and Tourism
    *Visa Status-Fathers Sposnership

  62. Dear Sir,
    It will be my pleasure to join your team. I have excellent leadership & team working also i have the ability to solving problem & decision making due to my work field as Acting team leader in air arabia call center for past 5 years.
    My total experience in customer services around 8 years.
    050- 8989402

  63. Dear Sir,
    It will be my pleasure to join your team. I have excellent leadership & team working also i have the ability to solving problem & decision making due to my work field as Acting team leader in air arabia call center for past 5 years.
    My total experience in customer services around 8 years.

  64. wasim yousef meslmani
    P.O.Box: 4933, Abu Dhabi,
    United Arab Emirates
    star.night.88@hotmail.com
    Mobile Phone: 050 9936264

    Career objective:
    Seeking a position with regards to my qualification, where my knowledge and experience can be utilized effectively, through my assignments to serve my company and its clients in the most honorable and loyal way.
    Personal Information
    Name WASIM MESLMANI
    Date of Birth 01 Jan 1988
    Country of Birth Syria
    Nationality Syria
    Gender Male
    Marital Status Single
    Resident USA Green Card Holder

    Educational Qualifications:

    - Diploma in science food– May 2008
    - English Course (American Institute Aleppo – Syria 2007)

    Academic Background

    • PITB-LUMS I.T & Management Skills Development Course)
    • BSCS (H) – Bachelors of Sciences in Computer Sciences-Honors)
    • “International English Testing System (TOEFEL)”
    • DBA- (course In Business Administration) (2005 *2006)

    • Good knowledge of windows and Ms Office (Ms Word, Ms excel,
    • Power Point, outlook) and good knowledge of Internet.
    • Good knowledge of English (Reading &Writing, CONVERSATION)

    Work Experience :

    . Customer line services in (Carrefour, marina mall, Abu Dhabi 16/12/2007 until now)
    . Sales Executive in (hyper market in Aleppo, new town from 15/12/2006 to 2/11/2007)

    About me

    I would appreciate providing me an opportunity to discuss my qualification and abilities and capabilities in more detail and would make my self-available at your earliest convenience.

    wasim meslmani

  65. I am working in Emrill Services LLC and Deployed in DIFC Deutsche Bank AG as a Security Supervisor from 4 years .I would like to join Fly Dubai Air lines and make my Further with your Air Lines. I Need only One Oppurtunity to show my Abilities.I am waiting for your Positive Response. THANKS.

  66. Riya Anto
    E-mail: riyaanto@hotmail.com
    Phone: 050-5850026

    Seeking position as: Accountant.

    Career objective
    Seeking a challenging career where my acquired skills and education will get maximized to the best of my abilities. To associate with an organization where there is ample scope for organizational growth as well as scope for development of the individual.
    Personal Skills
    Possess strong analytical and problem solving skills, with ability to make decisions
    Excellent written and verbal communication skills .Highly trustworthy, discreet and ethical.

    Professional Qualification
    Academic:-

    1. MBA (Finance)
    Mahatma Gandhi University, Kerala, India. Passed in Ist Class.

    2. B.Com [Bachelor of Commerce]
    Calicut University Kerala.

    2. Secondary School leaving Certificate.
    [Govt. of Kerala, India]
    Computer Education

    1. Microsoft Office Application (MS Word, MS Excel, MS Power point, Internet Access)

    2. TALLY [Computerized financial accounting package]

    Gulf Experince

    1 Paul and Hassan Chartered Accountants (Audit Firm), Dubai.
    Position: Assistant accountant and Auditor. Nov 2007 Continue

    Job Responsibilities
    * Managing accounts payables and accounts receivables
    * Preparing company accounts and reports
    * Monitoring and recorded company expenditure
    * Assisted in preparing company accounts
    * Tabulation and tally
    * Reconciled monthly bank statements

    Professional Experience

    1. Manikandan Associates (Audit Firm), Kerala.
    Position: Assistant Auditor. April 2007- June 2007

    Job Responsibilities
    * Monitored and recorded company expenditure
    * Prepared journal entries
    * Reconciled monthly bank statements
    * Assisted in preparing company accounts
    * Tabulation and tally

    Language known
    Language Read Write Speak
    English Yes Yes Yes
    Hindi Yes Yes Yes
    Malayalam Yes Yes Yes

    Passport Details
    Passport No : G 1810069
    Issue Place : Cochin
    Issue Date : 15-03-2007
    Exp. Date : 14-03-2017
    Personal Details
    Date of Birth : 23 April 1985
    Sex : Female
    Nationality : Indian
    Marital Status : Married
    Visa Status : Father’s Sponsorship

  67. I have worked for Philippine Airlines for a total 10 years, 6 years wiyh Operations Control Center as an Operations Control Specialist handling the On-the-day-planning of the airlines’ operations. as disruptions occur due mainly to aircraft maintenance problem, my main job was to plan (revise) the timings and operate the affected flights in the “most cost efficient and at the same time passenger convienient” manner posible. thus, decreasing the cost of failure for the airline and the inconvienience of the passengers. My duties and responsibilities also include movement control. updating the flight movements, and over control and coordination. I have also worked in Baggage/Ramp handling and Logistics ang Purchasing Departments.
    I am very much interested and would realy want to have an oppurtunity to work for an airlines company again.

  68. I have a wide experience in different fields shsh as :

    1) 7 years in Ground Services Handling for all
    Airlines operate from Abu Dhabi Airport , Alain
    Airport and Sirbaniyas Airport including acting as
    Airport in charge in Sirbaniyas Airport .

    2) 9 years in Sales Management and Accounting .

    3) 7 years in Information Technology .

    These experiences gave me Confident and Ability to deal excellency with a multi Nations and Cultures which means different Customers .

  69. Dear Sirs ,

    I’m working with Abu Dhabi Airport Services ,
    AlAin Airport Services and SirBaniyas Airport .
    I have a wide experience in different fields
    sush as Airport Ground Services , Airport
    Operation , Airport management & Dispatching
    I have experience also in sales management
    and Information Technology .

    These experiences gave my ability to deal with a wide
    category of our Middle East Area .

  70. DEAR /SIR MADAM
    CURRENT WORK IN EGYPT AIRLINE ABUDHABI
    WORKE EXPERIANCE 10 YEARS IN TOURISM
    FIELD AND CUSTOMER SERVICE KNOWLAGE WITH VIP AND CIP WORKED AS ASSISTANCE STATION MANGER IN ABUDHABI AIRPORT
    TEL 00971 50 3186317
    AHMED ABDELKARIM

  71. dear sir

    i am a graduate in bsc hotel management and i have more than two year experience in taj group of hotels as travel desk executive andi am able to handle both native and foreign customers.so i am interested to work as airport service supervisor

    regards

    Akhilkrishnan

  72. Already working as a team leader in Dnata Cargo.I am presently handling a group of 16 people to carry out daily operations in mail and priority product.My tenure in this company has been for 3.5 years and have acheived a lot in this small duration. I back my self up with lots of courses like load control, ramp safety and Dangerous good handling. I posses a fair knowledge in baggage as well. So i really believe that im a suitable candidate for this position and definitely can prove my self as an asset to the company

  73. Already a team leader in dnata cargo,and handling a group of 16 people to carry out daily operations in mail and priority products. I have done courses of load control,Ramp safety and many more and having a very fair knowledge of baggage as well. So i believe i can be all upto the expectations required for this position and definitely can porve my self as an asset to the company !!

  74. Greetings,
    In reference to the above mentioned vacancies, I would like to apply for the Airport Services Supervisor, Airport Services Manager as I have a detailed and vast knowledge of the particular field, I still am a current employee of Dubai Airports in Airside Operations Department. I surely look forward for a exciting new opportunity.

    Tel: 0503034270
    mail: mudassar.hussain2@dubaiairports.ae

  75. Greetings,
    In reference to the above mentioned vacancies, I would like to apply for the Airport Services Supervisor, Airport Services Manager as I have a detailed and vast knowledge of the particular field, I still am a current employ of Dubai Airports in Airside Operations Department. I surely look forward for a exciting new opportunity.

    Tel: 0503034270
    mail: mudassar.hussain2@dubaiairports.ae

  76. Sara Sayed Fahmi El-Sheikh
    Mobile Phone: +97150 2135542 / +97150 1087518
    E-Mail: sara_elsheikh@hotmail.co.uk

    Career Objectives:
    With an extensive 5 years background in airlines industry resulting in great experience in handling different customers, I’m seeking a position to be part of the team of a reputed service- related organization, in order to be responsible in the functions of customer service which will allow me to utilize my experiences and qualifications to facilitate mutually profitable growth.

    Education:
    B.A- Archeology: Cairo University- Egypt (Cairo) July 2004

    Languages: Level
    Arabic: Mother Tongue Excellent
    English: Read, written & spoken Excellent
    French: Read & spoken Fair

    Work Experiences:

    AIR ARABIA - UAE 2005- OCT 2008

    Country Sales Coordinator
    • Position allowed me to cover/ replace the whole sales team of UAE with different responsibilities & roles as it includes rotation between different POS & locations during staff leaves & get on- hand experience in administrative tasks & interacting with corporate type of clients on daily basis.
    o Handling all business support administrative & organizational areas including special projects & sub- projects
    o All correspondences & emails to dealers, clients & customers
    o Attending guests, visitors, dealers, callers & responding to all their queries & complains via phone or face to face interactions
    o Promoting public relations & business opportunities with clients
    o Supervising sales & administration staff & coordinate with the team leaders & area managers
    o Managing corporate business & retaining long term business with regards to staff annual tickets & packages
    o Utilizing all administrative tasks including meeting schedules, correspondences, customers’ complains, supervising daily office functions.

    Visa Coordinator (Sales offices)
    • Position allowed me to interact with governmental bodies with regards to immigration & naturalization & to gain experience with rules & regulations of country’s Naturalization Department. In addition to on job experience with specialized immigration online & offline systems (Dubai & Sharjah).
    o Attending customers and explaining the services and discussing any current immigration issues.
    o Managing visa process including reviewing and assessing all incoming requests, ensuring all participants meet the Department of Immigration requirements, visa forms and visa fees, ensuring that all proper documents are collected in each file and are up to date and current, monitor all cases from start to finish, updating system on a weekly basis, consistent follow-up with Air Arabia PRO on visas’ status.
    o Resolving outstanding issues with appropriate parties, including applicants, government agencies and foreign embassies.
    o Handling cash & credit transactions related to deposit/ refund procedures.

    Sales Support Executive (Sales offices & airport counter)
    • Position allowed me to experience the fast- rhythm work environment necessitates maintaining high decision making skills under pressure.
    o Handling booking & reservation, cancellation & flight delays.
    o Handling cash & credit transactions, preparing daily cash report, depositing daily collection.
    o Managing preparation of monthly duty schedule & monthly sales target report.
    o Dealing with travel agents & retaining a good long-term business.
    o Assisting other staff to record monthly customer data base.
    o Coordinate responsibilities of sales team including individual target, method of sale, cost & inspection.

    Call Center acting team leader
    • Position allowed me to be gain practical knowledge of Air Arabia products & services & to experience customer issues live.
    o Handling complained booking & reservation calls.
    o Attending to customers inquiries & complains.
    o Preparing staff monthly schedule, daily monitor customer service quality & prepare daily target reports.

    SKY GULF TRAVEL AGENCY - UAE 2003- June 2005
    Counter ticketing staff
    • Position allowed me to be familiar with airline & travel market, get exposed to different airlines’ offers & systems.
    o Handling ticketing with different airlines/ agencies.
    o Preparation of daily/ weekly/ monthly sales report.
    o Initiating & maintaining well- organized filling system.

    Computer Courses:
    • Windows 97, 98, ME, XP (Excel, Word, Power Point)
    • Internet skills
    • Typing skills (Arabic – English)

    Specialized courses:
    • Travel courses : Amadeus, Galileo, Amelia & Accel Aero

    Personal Skills:
    • Strong influencing and negotiation skills.
    • Good commercial awareness and business acumen
    • Attention to details and good project management skills.
    • Excellent organisational and communication skills
    • Time management skills and ability to prioritise
    • Strong customer orientation and good relationship building
    • Proactive, able to work unsupervised using own initiative to develop strategy and solve problems

    Personal Information:
    Marital Status: Married
    Birth Date: 3/ April / 1984
    Visa Status: Mother sponsorship.

  77. Hello Sir,

    been in the travel field for the past 14years and have gulf experience of 11years.
    if given a chance i would like to work with a reputed airline.
    thank you

  78. HI SIR / I AM SUPERVISOR IN ALFUTTAIM GROUP COMPANY AND HAVE CUSTOMER SERVICE SKILLS PLUS HANDLING COMPLAINCE WITH 2 YEARS MANAGING AND REPORTING TO MY MANAGERS.QUALIFAIED AND Receiving the customer complains and updates the management with suggested situation.

  79. Dear Sir,

    I have been working with India’s best airline domestic and international for the past 04yrs with excellent airport services background.
    If given a chance will prove to the best of my abilities.

    Awaiting a positive response.

    Thanks.

  80. Dear sir
    it will be my pleassure to join your team , i have a good leadership & team working, also i have the ability for problem solving & decsion making due to my work field as Services Supervisor for multiproduct stores

    looking forward to hear from you soon

    thanks in advance
    MB

  81. dear concern, i have expirince in Cargo, customer service and ground operation’s more than 5years , aircraft handled ( ATR-72,ATR-42,B727-200,MD90,B737-800,falcon-20,F-100,F-50,F-28) planning manual load and trim sheet, speaking and writing ( ARABIC,ENGLISH,FARSI,HINDI ) fluently ..
    Would like to join your Airline , if possible assist me to apply .

  82. CURRICULUM VITAE

    Syed .Emranul Hoque Chowdhury
    Male , DOB 20oct 1979, Married
    Islam , Bangladeshi , Pasport B1529198

    Permanent Address
    Astana .e. Hoque , Golahat
    Saidpur , Nilphamary , Bangladesh
    Email : cho_emran@yahoo.com

    Positation Desired :

    Work Experience :

    General Affairs : Samsung Saudi Arabia LTD.
    P.O.BOX 35816- Jubail ind . City 31961
    King Dom of Saudi Arabia
    PP III PROJECT , IBN – ZAHR

    Job Concept :
     Staff Management
     ID – And Communication Control
     In charge of the official Materials

    Duties & Responsibilities:
     Receiving Letters
     Processing The Staff ID’ s
     Processing The Gate pass Documents For In Coming Materials
     Checking The E- mails
     Ordering The Office Materials
     Receiving The Office Materials
     Distributing The Official Materials
     Documenting The Record For Incoming And Out Going Materials
     Maintaining The Staff Personal Files

    2002 – 2005
    Site Controller :
    Khondokar Property
    Gulshan – 2
    Dhaka , Bangladesh
    Job Concept :

    Purchasing Of Construction Materials
    Site Maintained

    Duties & Responsibilities :

     Purchasing Of The Construction Materials
     Ordering The Materials
     Distributing And Documenting The Incoming Materials
     Distributing The Materials To The Different Sites
     Keeping The Records Of Incoming And Out Going Materials
     Communicating With Clients & Superiors
     Maintaining The Site Work

    Other Experience :

    Attend is Week National Certificate Courses Travel Agency & Tour Operators for National Hotel Tourism & Training Instute ( N H T T I ) Bangladesh Parjatan Corporation ( B P C )

    Inter ship :
     Intership / Attechment , A Week long at united Travels ,

    United Travels
    Head Office : 63 , Purana Paltan ,
    Dhaka – 1000 .
    Phone : 9554547
    Fax : 880-2- 9569828

    Educational Back Ground :

     Passed Higher Secondary Certificate ( H.S.C ) 1998 , 2nd , Rajashahi
     Passed Secondary School Certificate ( S .S.C ) 1995 , 2 nd , Rajshahi
     Academics Qualification : ( B.S.C ) 200 , 2 nd , National University

    Additional Qualifications :

     Working Experience : Galilio
     Computer Knowledge : MS . Word / Excl
     Type – Writing : English , Bengali

     Languages Spoke : English ,Bengali , Hindi
     Language Written : Internet , Browsing
     Other : Motor Driving / Mechanic
    Syed . Emranul Hoq Chowdhury
    Salse Department
    KIBSONS INTERNATIONAL LLC
    P.o.Box:5313 – Dubai
    United Arab Emirates
    Tel.No.+971-4-3202727
    Fax No.+971-4-3202191
    Mobile No: 971-050-1583699
    E-mail : cho_emran@yahoo.com
    E-mail:emran@kibsons.com

    Contact Address :
    House # 33 , Road # 12 / A
    Flat # A / 2
    Dhanmondi , R / A , Dhanmondi ,
    Dhaka .
    Mobile # 0088 –01671479682 , 0088 – 01715122633 , 0088 – 01923555426 , Mobile : 0501583699

    Hobbies :

     Swimming , Cricket , Traveling , Redding , And Listen to Music

    I hereby Verify That All Statement are True and Correct

    Syed . Emranul Hoq Chowdhury

    I am Always Positative Thinking And Cherful In Crowd

  83. i would like to work for fly dubai.i will do my best,if given an opportunity.

  84. dear concern, i have expirience in customer serivise morethan 6years, am a senior airport agent at T3 with emirates airline almmost 3 yearsn.i have expiriense at all areas at arrivals, as PIR counter,FWD, closed files stores creating OHDS including tag less bags ,contens updating, tracing arrivals, call center,currently i am alocated in CBTO morethan 1 year,i have a greate expiriense in customer servise as well important tranigs as dangerouse goods,eat and educate,grooming standarts etc,i would like to applay for the above job,becouse i trust that i can work closely with the managment,i know the standarts and procedures on dayli bases at the airport sevises

  85. Dear Sirs,
    I’m a holder of a bachelor degree in airlines and travel studies,i used to work in Sharjah international airport as a passenger service agent and a transfer desk clerk.i have more than 5 years experience in customer service.

  86. I’ve been flight attendant for 9 + years and I am interested in joining your company. I have applied for a position earlier in the year but have not received any feedback. I have excellent knowledge in crew ,management and customer service. I would liketo be a vital part of the ” Fly Dubai” Team.

    Kind regards

  87. i am a confident individual having a 12years experience in Airport Services.
    Eagerly waiting to join Fly dubai.which is planning to touch the soul of great ancesstors,I mean Multan,Pkistan.

  88. I am a confident individual having a 12years experience in Airport Services.
    I am eagerly waiting to join an airline ,which is planning to touch the soul of great ancesstors,I mean Multan(MUX),my home town and a historical city of Pakistan.

  89. I am a passenger Service agent in Dnata for 4 years , and having the experian’s of an air line officer , I think if you’re living in Dubai for more than 25years you want to be a part of any meager events happening in Dubai, and fly Dubai is one of the meager events in Dubai.

    thank’s

  90. I am currently working with DNATA as a Passenger Sevices Agent since 2004. I would like to join you.

    Thankyou

  91. I am an ambitious candidate and would like to take this oppurtunity to join this airline so as to further take it up to becoming the top most sucessful airline of the world.

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